
INSTALLATION & DELIVERY
Installation and Delivery Policy:
At Wendy Wen Productions, we strive to provide high-quality and timely installation and delivery services for all our clients. To ensure that our services are efficient and cost-effective, we have developed the following policy:
Delivery Fees:
We charge delivery fees based on the mileage between our location and the event venue. Our delivery fees start at [insert starting rate] for the first 10 miles, and [insert additional rate] for every mile after that. We calculate our delivery fees based on the current fuel average in Texas, and we adjust our rates accordingly to ensure that we provide competitive pricing while covering our fuel costs.
Installation Fees:
We charge installation fees based on the complexity and size of the project. Our installation fees are determined during the consultation phase, where we assess the event location and space and provide a customized design proposal. Our fees include all necessary labor, equipment, and materials required for the installation process.
Delivery and Installation Process:
Our delivery and installation process includes the following stages:
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Consultation: We will schedule a consultation with you to discuss your event needs, including delivery and installation requirements. During the consultation, we will assess the event location and space to ensure that we provide accurate delivery and installation fees.
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Delivery and Installation: On the day of the event, our team will arrive at the event location with all necessary equipment and materials. Our team will work efficiently and effectively to ensure that the delivery and installation process is completed on time and to your satisfaction.
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Post-Installation: After the event, our team will return to the event location to remove the decor and equipment. We will work quickly and discreetly to ensure that the venue is left clean and tidy.
Terms and Conditions:
Our delivery and installation policy is subject to our terms and conditions, which include legal provisions that govern the project, such as payment terms, cancellations, and limitations of liability. We comply with all relevant laws and regulations in the state of Texas, including safety and environmental regulations.
We are committed to providing exceptional customer service and timely delivery and installation services. If you have any questions or concerns regarding our delivery and installation policy, please do not hesitate to contact us.